Shipping policy
Processing Time
Orders are processed within 1-3 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Time
We ship from China. Estimated delivery times are 7-20 business days after dispatch, depending on the destination country and customs processing.
Please note:
· Delivery times are estimates and may vary due to factors beyond our control (e.g., customs delays, weather conditions, peak seasons).
· We are not responsible for delays caused by the shipping carrier or customs clearance.
Shipping Cost
We offer free shipping on all orders.
Tracking
A tracking number will be provided via email once your order ships. Please allow 24-48 hours for the tracking information to update.
Customs & Duties
Please note that international orders may be subject to import duties, taxes, and customs clearance fees. These charges are the buyer's responsibility and are not included in the purchase price or shipping cost. Please check with your local customs office for more information.
Undeliverable Packages
If a package is returned to us due to an incorrect address provided by the buyer, unclaimed status, or failed delivery attempts, the buyer is responsible for the reshipping cost. We will contact you to arrange reshipment.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 7 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue and either reship your order or issue a refund.